Telecom firms must ensure better service: Prasad

New Delhi, Dec 14 (IANS) Communications Minister Ravi Shankar Prasad on Monday asked the telecom service providers to improve infrastructure, stressing that giving good quality services is their responsibility.

“They should also keep in mind and ensure their services should be good. Just being a big operator is not necessary, the services should also be good,” he said on sidelines of a workshop at the State Administrative Training Institute.

Earlier in the day, the Delhi High Court sought a response from the central government and the Telecom Regulatory Authority of India on a plea by telecom operators for a stay on TRAI’s compensation policy for call drops, under which a rupee will be credited to the mobile users’ account for every call drop (restricted to three per day) starting January 2016.

A division bench of Chief Justice G. Rohini and Justice Jayant Nath asked the government and TRAI to file their response by December 22 on the plea of two telecom industry bodies, Cellular Operators Association of India and Association of Unified Telecom Service Providers of India.

The issue of call drops have surfaced repeatedly in the recent past.

Prasad during the conference said internet use during current year has gone up by 49 percent in the country, and in rural India, it registered a phenomenal growth. The eight metros together showed a growth of 31 percent during this year, while the number of mobile internet users in rural India is expected to reach 87 million by the end of this month.

He said the Digital India initiative is a process aimed at promoting inclusiveness through digitalization and thus not dependent on any single programme or city.

Leave a Reply

Please enter your comment!

The opinions, views, and thoughts expressed by the readers and those providing comments are theirs alone and do not reflect the opinions of or any employee thereof. is not responsible for the accuracy of any of the information supplied by the readers. Responsibility for the content of comments belongs to the commenter alone.  

We request the readers to refrain from posting defamatory, inflammatory comments and not indulge in personal attacks. However, it is obligatory on the part of to provide the IP address and other details of senders of such comments to the concerned authorities upon their request.

Hence we request all our readers to help us to delete comments that do not follow these guidelines by informing us at Lets work together to keep the comments clean and worthful, thereby make a difference in the community.

Please enter your name here