Mangaluru: A bankers meet was held at the regional bank office of Syndicate Bank at Light House Hill road here, on August 19.
The meeting was presided by SP Dr Sharanappa. Addressing the representatives of various banks, SP said that the auditing process is must for nationalised, co-operative and private banks and that they should audit their online security by appointing a nodal officer in every bank. The security level of servers should also be monitored because there can be threats in the form of hacking the server. It is also necessary to take all measures to protect the server and domain from cyber attacks.
He further said that in every bank and ATM, high definition CCTV cameras should be installed. At present, the performance of the CCTV cameras in the banks and ATMs are not upto the mark. “It is very difficult to recognize out our own faces, when we enter an ATM kiosk. It is important to install alarm and panic buttons for safeguarding the currency chest in the bank.” He also advised the concerned authorities of respective banks to replace the present CCTV cameras with the high definition ones. Even for the ATM, entry should be allowed only to those who have credit cards, since there is a risk of anyone entering without swiping the card.
He also stressed that while bank officials insist their customers to shop online, the bank should make the OTP (one time password) mandatory to avoid hacking.
He further advised banks officials to monitor those who open new bank accounts. “While opening any bank account, KYC norms are must and the one who wants to open an account should be introduced by an account holder. If an account is opened for short term, the police department should be informed and the such account details should be shared with the Crime Intelligence department to avoid fraud or other crimes.”
The issue of appointing security to the bank was also discussed. SP Sharanappa said that while appointing security guards, they should also have valid gun licenses. “If anyone wants to appoint any security guard, they should take the permission from the commissioner,” he said.
He also said that by the end of September, compliance reports of all banks should be given. The police department will always be there to assist, he said.
Additional SP V S Kumar, Assistant general manager Prabhu and others were also present.