Now book Uber cabs via Facebook Messenger

New York, Dec 17 (IANS) Coming as a Christmas gift, Facebook has launched a new feature where people in the US can use Facebook Messenger to book an Uber cab and simultaneously alert their friends in a chat thread.

The new feature can be found by clicking on the car icon or finding “Transportation” in the “more” menu below where you write your messages on the social networking site, Tech Crunch reported on Thursday.

Either of those actions will open Uber’s “Request Ride” option where you can add your pick up location, destination and choose the car.

“We are just getting people used to the idea that you can message more than just people on Messenger,” Seth Rosenberg, Facebook product manager, was quoted as saying in a post.

Everyone who books a cab via Messenger “Transportation” would get a $20 Uber credit.

Earlier, WeChat, a messaging and calling app, allowed users to book cars in China.

Facebook, however, claims that their move was not inspired by WeChat.

“For us, we are more inspired by how we see our users using Messenger and we just saw the growing popularity of group chats and this is one of the best use cases of why Messenger’s so great,” Rosenberg added.

Meanwhile, Uber also plans to use Messenger as a test case for real-time customer service

“We will start testing live support through Messenger to find out if this is the best way to start using real-time support through this,” Rahul Bijor, Uber’s head of API and strategic partnerships, was quoted as saying.

The new feature would likely be available in the US by Christmas.

Leave a Reply

Please enter your comment!

The opinions, views, and thoughts expressed by the readers and those providing comments are theirs alone and do not reflect the opinions of www.mangalorean.com or any employee thereof. www.mangalorean.com is not responsible for the accuracy of any of the information supplied by the readers. Responsibility for the content of comments belongs to the commenter alone.  

We request the readers to refrain from posting defamatory, inflammatory comments and not indulge in personal attacks. However, it is obligatory on the part of www.mangalorean.com to provide the IP address and other details of senders of such comments to the concerned authorities upon their request.

Hence we request all our readers to help us to delete comments that do not follow these guidelines by informing us at  info@mangalorean.com. Lets work together to keep the comments clean and worthful, thereby make a difference in the community.

Please enter your name here