Why is Food Less in my Order Today? Video of Zomato Guy Eating Food meant for Delivery goes Viral
Mangaluru: If you look at Mangaluru today, there are quite a few food delivery companies that have stormed this City, and Mangaloreans are availing this service to the greatest extent.Seems like the city food lovers are getting lazy to walk or drive to a restaurant or a fast-food shack to have their food, instead they lay down on the couch, with a cocktail glass in one hand, watch TV and order food online to be delivered at the doorstep. That sounds real good. But have you noticed the food that you ordered is of the same quantity today, then it was the last time you ordered? Chances are that a portion of your fried rice or noodles could be missing or a piece of Chilly chicken or kabab could be gone. If you are not careful in watching the quantity of the food that you received which you ordered through one of these delivery companies, then you better watch the video below that has gone viral. You could be the next client to experience it!
In a shocking incident from one of the food delivery platforms, which are widely used as an alternative against the outside food dining, there comes a video which will make one think twice before ordering food online. A video has surfaced on social media where a Zomato Delivery guy is seen as eating a portion from the to-be-delivered food. He enjoys the food and then easily repacks it as new.
The story goes like this- A video of a man, assumed to be a delivery agent with food aggregator Zomato, has gone viral after it showed him eating food reportedly meant for delivery. The delivery agent in Zomato gear is seen sitting on his scooter on the side of a road with his delivery consignment. The video from the unidentified location begins with him eating out of what looks like a parcel meant for delivery. He keeps the parcel box back in the consignment package and takes out another one. After eating from the second box, he closes it and keeps it back inside. He is then seen adjusting the sealing of a smaller packet after which he prepares to leave.
After the video went viral, many people took to Twitter to express concern over the incident. The company issued a statement shortly after, stating that it had launched an investigation into the matter. A statement from a Zomato spokesperson said, “We take these kinds of reports extremely seriously and are investigating possible causes internally. We would however like to iterate that – if this video is authentic, given our multiple communication channels with users, who expect the highest standards from Zomato and highlight the smallest deviations and anomalies to us as soon as they receive their orders, this is an unusual and rare case.”
Following the incident, the company has also decided to issue new packaging that cannot be tampered with. “Unfortunately, this also highlights a real possibility for tampering with the food, on the way to delivery from a restaurant. We take this very seriously and will soon introduce tamper proof tapes, and other precautionary measures to ensure we safeguard against this. Additionally we will educate our delivery fleet of over 1.5 lakh partners to highlight or escalate any such deviations to us, while also encouraging our users – the custodians of our platform to highlight the smallest anomalies to us,” the statement said.
With inputs from: The Brahmastra.com
